Incident Recovery Communication (RC.CO)

Restoration activities are coordinated with internal and external parties

Subcategories

RC.CO-01:

Public relations are managed

[Withdrawn: Incorporated into RC.CO-04]

RC.CO-02:

Reputation is repaired after an incident

[Withdrawn: Incorporated into RC.CO-04]

RC.CO-03

Recovery activities and progress in restoring operational capabilities are communicated to designated internal and external stakeholders

RC.CO-04

Public updates on incident recovery are shared using approved methods and messaging